Agenda

All Days
Monday, September 24
8:30 a.m.
Registration Opens
10:00 a.m. - 12:00 p.m.
Workplace Benefits Summit (Broker Sessions)
Pre-Conference Workshop - How the IRS Audit Can Help You Gain Clients
IRS reporting is not going away. Use reporting and audits as a tool to boost your clientele. Get the ins and outs of an audit. Learn how to efficiently and effectively handle an IRS audit and turn it around as a growth for your company. Brokers will be able to quickly manage their HR responsibilities when it comes to the maintenance of their clients creating more time in a day for additional prospects.
Pre-Conference Workshop - How to Create a More Human Workplace
Since 1998, the companies on the Fortune 100 Best Employers to Work For list have consistently outperformed the S&P 500 stock index by a ratio of almost two to one.
Pre-Conference Workshop - How Wellness Coaching Impacts Weight and Disease Management in the Workplace
This session will illustrate the power of on-site wellness coaching in the workplace and how it is affecting everything from company culture to health care costs for SB Wellness Group's clients. We show you how easy it is to implement wellness coaching for employees on-site and the impact it can have on weight, smoking, risk management for disease, prevention and more.
12:00 p.m. - 12:30 p.m.
Lunch (Workshop Attendees Only)
12:55 p.m.
Main Conference Begins
1:15 p.m. - 2:00 p.m.
Keynote - The Future of the Healthcare Marketplace: What’s Next?
The Trump Administration attempts to Repeal and Replace Obamacare so far have proven unsuccessful, but the policy uncertainty is causing all stakeholder to re-examine strategy and respond to a potentially dramatic shift in the policy and regulatory environment. Organizations and individuals need to be flexible to adjust to a new reform agenda, including the push for more widespread reimbursement reform, changes in coverage, growth in transparency and accountability, and the relentless quest for value in healthcare driven by patients and purchasers. In this uncertain environment significant consolidation is underway as both for for-profit and non-profit consolidation occurs and as both horizontal and vertical integration takes place throughout the healthcare ecosystem. Threats of disruption from new entrants and new combinations abound. This presentation will focus on the political, economic, and strategic context of change in healthcare, describe the possible scenarios we face and examine how the various actors are preparing for the future focusing specifically on what these changes may mean for employers particularly small and medium sized companies. Drawing on experience from around the country, it will identify the leadership challenges and opportunities that lie ahead and will provide strategic insights on how organizations and individuals can flourish in the future.
2:00 p.m. - 2:45 p.m.
The Rise of The Employer-Driven Healthcare Economy
Blue-chip employers like JP Morgan, Amazon and Berkshire Hathaway announcing plans to dive headfirst into the employer healthcare market are indicative of the overall frustration that the system is essentially broken. This session will explore what it means to have an “employer driven healthcare economy” and what impact bands of determined employers can have.
2:45 p.m. - 3:30 p.m.
Designing and Delivering a Workplace Financial Wellness Program
Employers are getting in the financial wellness game, and not a moment too soon. Surveys show 46% of U.S. employees report living paycheck to paycheck, while 41% do not have $2k saved for an emergency. 72% of U.S. employees report experiencing financial stress, which impacts their productivity. While we know that many corporations plan to include financial well-being in their benefit plans, research shows that most do not know how to start.
3:30 p.m. - 3:45 p.m.
Networking Break
Sponsored by
3:45 p.m. - 3:50 p.m.
Get Moving with Go365 by Humana
Sponsored by
3:50 p.m. - 4:35 p.m.
Beyond Annual Increases: Trends in Compensation
Variable rewards programs, revamping annual reviews and increased flexibility are in vogue in 2018, as well as demands for pay transparency and learning how to cope with the salary history bans that have been enacted in many states. This panel will explore these trends and more.
4:35 p.m. - 5:20 p.m.
Keynote – How AECOM Captures Attention, Drives Behavior, and Delivers Benefits ROI
As the Vice President of Global Benefits at AECOM, Bernie Knobbe has to solve a contradiction: how do you drive benefits awareness and engagement in a burgeoning Millennial population that expects to get more when you have no more to give?
5:20 p.m. - 7:20 p.m.
Networking Reception in the Exhibit Hall
Tuesday, September 25
7:15 a.m.
Registration Opens + Coffee in the Foyer
7:15 a.m. - 8:15 a.m.
Breakfast Briefing - Data Solutions for Smarter Benefit Strategies
At least 80 percent of employees are affected by financial stress—do you have the data insights to help them make smart benefit decisions? Financial stress has been linked to reduced productivity, higher turnover, increased workplace accidents, and more. We will showcase how you can leverage data specific to your company to help your employees achieve financial well-being.
Sponsored by
Breakfast Briefing - Value-Added Benefits Products That Drive Long-Term Revenue
Voluntary benefits packages are the new normal for employers who want to attract and retain talented employees. Brokers can make the most of this incredible opportunity by adding enhanced benefits to their core packages. Wondering what’s the No. 1 benefit to include in your portfolio? Identity theft protection services. We live in a harsh world of cyber threats. One in three data breach victims experience identity theft, a fast-growing crime that claimed more than 16.7 million victims in 2017 alone. Discover how to add new revenue streams to your portfolio with solutions that help clients mitigate the impact of identity theft on companies and employees.
Sponsored by
8:20 a.m. - 8:30 a.m.
8:30 a.m. - 9:15 a.m.
Paid Sick & Family Leave – State of the Union
The demands on today’s employees to manage work and family are more intense than ever before, and many employees are asking for more flexibility to take care of both priorities. An innovative leave approach makes it possible for employees to dedicate their full attention — when that’s needed — to the people who matter most.
9:15 a.m. - 10:15 a.m.
Advisory Board Breakfast (By invitation only)
Networking Breakfast in the Exhibit Hall
10:15 a.m. - 11:00 a.m.
Beyond Health Care
Digital Navigators
Future Proof the Employee Experience
As competition for talent continues to rise, employers are racing to find ways to attract, engage with and retain employees. In this mad-dash for the next best solution, many employers may be missing out on planning for their workforce’s future needs. By leveraging flexible, innovative HR technology and modern workplace solutions, employers can offer a positive employee experience that will evolve to meet the workforce’s ever-changing needs.
Employee Engagement
Measuring Engagement – What Matters?
Highly engaged employees are critical for organizational success and long-term sustainability. Over the past ten years, PeoplesBank, 133 year-old community bank in Western Massachusetts, has built a high-performance culture with significant results, proving that not only does employee engagement matter; it has a direct correlation to increased profitability. From internal metrics to external validation by being named a Top Place to Work by The Boston Globe for the last six consecutive years and an Employer of Choice by the Massachusetts Chamber of Commerce, PeoplesBank has created a culture where employees are not only satisfied, but are genuinely engaged in the organizations missions and goals.
Health Care
Preparing Your Workforce For the Migration to CDHP in 2019
While the basic concept of consumerism is easy to digest, the various mechanisms which underline the concept are not so basic. Primarily, this is due to the complex regulatory landscape governing health savings accounts, health reimbursement accounts, and flexible spending accounts. This interactive panel discussion introduces the basic compliance requirements for account-based plan options and builds upon this introduction by exploring many of the most frequent mistakes and errors that occur in the administration of these types of accounts. The expectation is that program participants will gain the knowledge necessary to implement and administer a consumerism platform at their own employer worksites, so that they may provide employees with better healthcare, all the while reducing costs and inefficiencies in the administration of such care.
Retirement
Is Your Retirement & Financial Benefits Program Syncing Up with Your Millennial Workers?
Workplace benefits continue to evolve with the expansion of technology and a new generation of workers: millennials – who are disrupting the status quo of career goals and expectations from their employer. This emerging demographic, the largest in today’s workforce, can bring significant skills and benefits to propel any business, but at the same time have challenges and specific requirements that they expect to be solved. How can a robust retirement and financial wellness package help your organization stand above the rest and deliver valuable benefits to help attract, retain, and reward your employees – especially the millennial generation that will lead your company in the future?
Workplace Benefits Summit (Broker Sessions)
Change the Hand You’re Dealt: How to Win New Business Without Taking the B.O.R.
Step one to closing new business – work on your poker face. Step two - make yourself an invaluable asset (with or without the BOR.). In this no holds barred session, former poker pro John W. Sbrocco is giving a lesson in the art of beating your competition without managing benefits.
11:05 a.m. - 11:50 a.m.
Beyond Health Care
Suffering, but not Silent: How Your Employees' Financial Stress Shows up on Your Bottom Line
Financial stress can have a major impact on employees, from greater health concerns to trouble with relationships and distractions at work. This same stress can also influence a company’s well-being, including potentially higher costs due to elevated healthcare plan use, lost productivity from distractions/absenteeism, lower savings for retirement or medical expenses, lower morale and higher recruiting and retention costs. In this session, we'll delve into the causes of employee financial stress, its impact on the financial well-being of your employees, what it’s costing your organization, and smart strategies you can implement to make a difference.
Digital Navigators
Agile Like a Minnow, Swim Like a Whale : How Data Can Transform Your Benefits Program
Data-Driven Benefits - from managing renewals to driving targeted wellness programs, how SMBs can compete with the whales. Agile like a Minnow, Swim like a Whale - how data can transform your benefits program.
Employee Engagement
Driving Employee Engagement Through Personal Well-Being
During this session, you will get an introduction to behavioral economics and how it helps to give a deeper understanding of what actually motivates your people and drives engagement. You will discover how incorporating the application of benefits (traditional and non-traditional) with behavioral economics techniques can drive employee engagement, because demonstrating concern for their personal well-being is a major contributor to sustained performance excellence.
Health Care
Value-Based Insurance Design: The What and The How
Employees are experiencing greater cost sharing in medical plan designs every year, risking care avoidance. Adding an alternative approach, namely Value-Based Insurance Design, patient contributions are based on the potential for clinical benefit, taking into consideration the patients’ clinical condition. Value Based Benefits Improves patient adherence in a world of increasing cost share, removing barriers to care. Come learn how to take care of those employees needing the most health care. What it is, and How to design Value Based programs, especially in the new world of HSAs and HRAs.
Retirement
401(k) Plan Fee Equalization: Designing and Implementing the Right Approach for Your Organization
Fee Equalization attempts to eliminate investment selection, revenue credit, and account balance bias within a defined contribution plan (401(k), 403(b), 457(b), etc. ). In a perfect world investment managers would offer their investment options at the lowest possible cost. And Plan expenses would be allocated to participants according to some fair and reasonable formula. The challenge, many retirement committees have difficulty defining fair, equitable, and reasonable when it comes to allocating plan expenses. The fear: sooner or later the courts or plaintiff's bar will draw lines around these adjectives placing most DC plans far outside a reasonableness standard. This session is dedicated to educating attendees on how to design & implement a successful fee equalization program.
Workplace Benefits Summit (Broker Sessions)
Financial Wellness Strategies That Save Employers Money and Improve Client Retention
Employers increasingly look to consumer-driven healthcare (CDH) and financial wellness strategies to protect their employees against increasing out-of-pocket expenses and long-term healthcare costs. In this session, the speakers will explore how to best position healthcare benefit accounts that support employee’s financial health and wellness. You will leave understanding how your benefit account strategies can differentiate your brand to attract more employers, improve their outcomes, and increase agency profitability.
11:55 a.m. - 12:40 p.m.
Beyond Health Care
A New Wave of Wellness: How to Power Your People and Fuel Your Growth
This presentation is to illustrate how OneDigital as an employer has built a company culture to support the total wellbeing of their employees and as a result, is achieving their organizational goals. We will discuss the shift in the industry from traditional wellness programs to a more holistic approach and how to align these programs with organizational goals and objectives. We will bring to life a real example of how our organization promotes all elements of Gallup's wellbeing components. Participants should leave inspired to begin their own strategy or re-evaluate their existing strategy. We will also include recommendations on how to measure the success of these types of programs and critical success factors.
Digital Navigators
How Consumerism and Technology Are Disrupting A Legacy Industry
We’re living in a digital first world. So how is it that the corporate wellness industry has stayed stale and stuck in its ways? As consumerism and technology take over healthcare, the corporate wellness industry is having to shift to embrace new innovations and trends. Learn about current trends in corporate wellness, how digital technologies and personalization are driving exponential growth to programs, disrupting the standard approach to wellness, and how these integrations can help drive a successful wellness program.
Employee Engagement
Talkin' 'Bout My Generation - Personalized Benefits Education & Enrollment for Diverse Workforces
Focusing on the whole employee is key in attracting and retaining talent, but there are many types of whole employees in today’s workforce. With Gen Zers trickling in and Baby Boomers trickling out, employers have to manage health benefits for four generations with vastly different needs.
Health Care
Telemedicine: Is it at the Tipping Point?
Telemedicine offerings are all the rage, but the truth is that telemedicine offerings don’t work if people don’t use them – which is the vast majority of organizations. To date, telemedicine has capitalized on a model of “convenience and efficiency,” largely because of the ease of technology delivery via phone and video. The reality is that this may not be enough to foster true adoption and utilization. Your speakers will discuss innovative new trends that are pushing telemedicine towards its tipping point. Hear from a telemedicine service providers and a user whose experience encompasses clinical and financial success. Learn how to leverage their approach in your own organization.
Retirement
Retirement Readiness: Best Practices On Helping Your Workforce Retire with Confidence
According to the Census Bureau, the 65-and-older demographic in the US is likely to increase by more than 50% between 2015 and 2030. Yet, for many, the prospect of a comfortable retirement remains an elusive goal. As a result, employees are extending the duration of their employment to manage the uncertainty. In this session, our panel of experts will share their collective wisdom on the best practices you can use to deliver independent and unbiased financial education to your employees. Specifically, the group will share data, research and results from a collaborative project working with the Center for Financial Security at the University of Wisconsin-Madison, the Personal Finance Employee Education Foundation, and the University of Oxford.
Workplace Benefits Summit (Broker Sessions)
New-Age Innovation Disrupts Old-School Benefits Status Quo
Disrupting our industry’s dependence on status-quo practices is not only the right thing to do for your clients, it’s the right thing to do for the longevity of your firm. These leading benefit advisers have taken the, seemingly, complicated industry cards that everyone’s been dealt, and gone ‘all-in’ on making benefits straight-forward, transparent, and simple for their clients. Join them during this high-stakes breakout session and allow them to deal you in on how they’ve transformed their firms from being rudimentary, status-quo, and transactional to the cutting edge and innovative next generation firms they are today. Are you in, or are you in?
12:40 p.m. - 2:15 p.m.
Networking Lunch in the Exhibit Hall
12:40 p.m. - 1:40 p.m.
Industry Innovation Lunch - Health, Its Personal
Employees who actively manage their health are happier, healthier and more productive. In the era of artificial intelligence, how can employers use innovation and technology to move the needle and empower all employees to take action to optimize their health? At this session, we will discuss how employers can implement a full consumer journey to engage employees every step of the way through assessment, enrollment, navigation, activation, optimization and AI. We will share examples of how employers have improved health, retained employees and improved productivity.
Sponsored by
Industry Innovation Lunch Session -Five Critical Steps to Take When Choosing a Savings Account Administrator
Experts are predicting the use of health savings accounts (HSAs) to double by 2020. With this rapid growth, choosing the right savings account administrator has never been more critical -- the continued satisfaction of your employees and your company reputation is at stake. During this session, learn about five critical steps you should take to ensure you select a savings account administrator that delivers the best experience for your employees.
Sponsored by
2:15 p.m. - 3:00 p.m.
Beyond Health Care
Welk's Wellbeing Journey
Welk began their wellbeing program in 2011, long before most companies had a formal program. Even though we had a successful, award winning, in-house program, we decided that 2018 was the year we would outsource our program and use a wellbeing platform. Our presentation takes participants through the journey from in-house wellbeing to online wellbeing.
Digital Navigators
The Role of Technology in Developing a More Creative Approach to Benefits
When the ACA took effect, ViaQuest, a developmental healthcare provider, had to cover – for the first time – 900 full-time employees. These direct-support professionals weren’t familiar with benefits and hadn’t had them for years. Working with Benefitfocus, ViaQuest implemented Marketplace, allowing employees to “shop” for and understand individually tailored benefit plans. By leveraging analytics as an extension of the platform’s business functionalities, ViaQuest fueled creative plan design for a workforce who hadn’t before experienced how a well-designed benefits program could improve their quality of life.
Employee Engagement
Personalize Advocacy: The Key to Sustained High Employee Engagement
AmeriGas' benefits program serves 8,300 mobile employees and 5,000 family members-- in 700+ locations. Rather than just targeting high cost, chronic care claimants, AmeriGas provides an individualized care program: personal Health Assistants armed with integrated claims and benefits data (thanks to AI), build trusted relationships and become the go-to resource for all health and benefits- related questions or needs. AmeriGas experienced 15% cost savings and a 70% engagement level in just the first 12 months, reduced ER visits by 18% and garnered a 99% employee satisfaction ranking.
Health Care
Working Caregivers: The Benefits Innovation Front Line
Which groundbreaking employee benefits are emerging to address the the physical, financial and emotional toll of extended caregiving by the 40 million Americans who help a parent, grandparent, or other relative, with basic needs, every day. Dressing, bathing, cooking, medications, transportation, housing, appointments, all provided, unpaid. The Caregiver’s reward: illness becomes a family affair: financial struggles, depression, disrupted immune systems, higher probability of disability and death.
Retirement
How Did I Get on the Pension Committee? A Practical Guide to Understanding DB Plans
This session is intended to be a high-level overview of defined benefit pension plans. It will help the average HR and compensation professional by translating complex actuarial speak into plain English for those looking for an easy-to-understand crash course on pension plans.
Workplace Benefits Summit (Broker Sessions)
Alexa the Broker: How Artificial Intelligence Will Change the Benefits Business
Machine learning and big data are drastically advancing in medicine. And it’s already advancing sales insights and service techniques. This will dramatically change the way we work in the next few years. We’ll discuss various categories of innovations
3:05 p.m. - 3:50 p.m.
Beyond Health Care
Mental Health: Changing the Conversation in the Workplace
Bell has changed the landscape for mental health in Canada, leading with an annual national media campaign called "Let's Talk" designed to remove the stigma in talking about mental illness. In this consumer facing leadership, Bell has also "walked the walk" with their 55,000 employees. This case based presentation will show not only how Bell mobilized a country to speak about mental illness, but also how they lead the way with mental health awareness, education, and results within their own, decentralized workforce.
Digital Navigators
The Modern Dating Game: Finding the Perfect Innovation Match for Your Benefit Program
In this session, the speakers will demonstrate how to better navigate the often-awkward process of vendor selection in this new age of technology and innovation. Employers have long relied on impersonal methods (RFPs) to vet vendors that are cumbersome and outdated. Vendors with innovative new products, by definition, have not been selling their solutions very long. These factors lead to a dance that looks like middle schoolers trying not to step on each other’s feet. As veterans of both the traditional benefits world and start-ups, we’ll share how-to-buy insights and show you new ways to feel confident every time you “swipe right” on a new solution.
Employee Engagement
Digital Engagement – Advancing Employee Communication
Hear how Brookshire Grocery Company revolutionized how they engage employees through mobile technology. In their partnership with Enspire, Brookshire's developed their own custom-branded App to communicate everything related to their employee experience in one place - including Corporate and Local Updates, Events, Benefits,Training and much more. With advanced personalized views by region, store, job function, benefit elections and groups, Brookshire's is able to engage with individuals based on relevant information in a way that is easier to take action. They are experiencing impressive results - 100% downloads at many store locations and positive feedback from executives and employees. Over 85,000 views indicates exceptional sustained engagement past initial employee download of the App.
Health Care
Whether you Know it or Not, You Run a Health Care Business…and it is Losing Money
As soon as we start to think of health care differently, understand the competing interests, and how to design a plan with the proper incentives, everything changes for the better. What every employer needs to know about the misaligned incentives within the health care supply chain. Learn common sense steps to manage the 80% of plan costs that are within your control.
Retirement
Plan Governance, Stewardship & the Fiduciary Line; What's Next?
We’re at a liminal state – a transition point where we need a fresh perspective on what it means to be plan fiduciary. You now need to have the capacity to prudently manage and allocate scarce resources across all benefits – not just qualified plans. “Solely in the best interests of participants” is taking on a more expansive view that includes the financial well-being of all employees, not just plan participants.
Workplace Benefits Summit (Broker Sessions)
Increase Enrollment Participation Through a Personalized Benefits Journey
Technology can deliver a personalized benefits journey, no matter what the individual needs, where they are, or when they need support; transforming annual enrollment from a once-a-year event into a personalized journey. This session will show how to implement market-changing benefits administration technology supported by an intrinsic responsiveness to client needs, supporting the Employer’s return on their benefits investment.
3:50 p.m. - 4:05 p.m.
Networking Break in the Foyer
4:05 p.m. - 4:50 p.m.
Beyond Health Care
The Role of Technology in Enhancing Employee Financial Wellness
Technology can empower employers to attract, retain and maximize talent through solutions that enhance financial wellness. This sessions explores steps employers can take to construct a benefits package and enhances employee financial wellness, as well as how technology companies are approaching this opportunity with digital solutions.
Digital Navigators
Technology With Heart: Combining Empathy and Artificial Intelligence
As the capabilities and applications for AI evolve within the HR industry, employees and leaders shouldn’t fear it – but embrace it. When these applications are grounded in empathic design and provide new ways of looking at and analyzing our data, then we become better HR professionals with more tools to do our job effectively. Based on experience with Sofia, the industry-first AI personal benefits assistant, the speakers will share best practices to ensure AI solutions are empathetic at their core while still enhancing every employee touchpoint and benefits engagement.
Employee Engagement
M, F, Or X? Navigating Benefits for Non-Binary Gender Employees
A growing number of Millennials are identifying as transgender or gender nonconforming making it critical for employers to start addressing how their benefits administration processes will affect their employees. Most benefits only provide ‘Male’ and ‘Female’ options. For companies working to diversify and create a more inclusive workplace, administrators must look at how they identify their employees and what that means for company benefits costs. The speakers will share their experience with legislation, carrier designations and technical improvements for benefits systems.
Health Care
How a Manufacturer and Health Care Provider Partnered to Reduce Medical Health Benefits
Lacks Enterprises, the fourth-largest privately held employer in western Michigan, partnered with CareATC, a national population health management company to open near-site primary health clinics
Retirement
Meet the 401k’s New Partner for Retirement Readiness: The HSA
There’s lots of buzz about helping employees take full advantage of HSAs, and how HSAs and 401(k)s are best viewed holistically. But how does this partnership work? Isn’t the 401(k) for retirement and the HSA for healthcare? Learn how the company and employees can benefit when 401(k)s and HSAs are coordinated -- with improved retirement readiness, improved financial wellness, and lower healthcare costs – and get practical “do’s and don’ts” tips.
4:55 p.m. - 5:35 p.m.
Digital Navigators
Lessons From America’s Healthiest Employers
We’re at an important moment in population health. More employers than ever are seeking out smart wellness solutions. The joining of data, technology and the rise of specialized vendors are giving employers the tools to help contain costs and improve populations health like never before.
4:55 p.m. - 5:40 p.m.
Beyond Health Care
How Payer, Provider & Employer Partnerships Help Drive Engagement in Wellness Programs
Join New Orleans-based Ochsner Health System, St. Charles Parish School Board, and Go365 in a case study conversation about the strategy behind the school board’s successful deployment of its wellness and rewards program.
Employee Engagement
Why Happy Employees Leave & How To Keep Them
Happy employees are engaged employees and healthcare benefits are often one of the top benefits in driving employee satisfaction. Yet, employers and employees both are facing rising costs without seeing increased value. This leaves both parties disengaged and opens the door to employee turnover.
Retirement
Strategies For Promoting HSAs as the Best Retirement Vehicle
HSAs are the fastest growing retirement product in the United States, and one of the best ways to help prepare for an estimated $300k needed to spend on healthcare at retirement alone. But how does an HSA fit into the rest of your retirement benefits strategy? How is it paired with the right health insurance? how do you teach your youngest workers in particular to view HSAs as a retirement product, and which HSA provider does it well? In this session we’ll talk plan design, tax savings, tools and features needed to promote this powerful retirement tool to your organization.
Workplace Benefits Summit (Broker Sessions)
Stop the Insanity—Making $ense of Reference-Based Pricing
Albert Einstein’s definition of insanity is continuing to do the same thing and expecting different results. For years employers faced double-digit rate increases, with no end in sight. In addition, the PPO “network discount” hasn’t curbed these uncontrollable costs. Let’s stop the insanity!
5:40 p.m. - 7:30 p.m.
Networking Reception in the Exhibit Hall
Wednesday, September 26
7:30 a.m.
Registration Opens + Coffee in Foyer
8:30 a.m. - 9:15 a.m.
Keynote - How the Nation’s Largest Employer is Changing the way Pay Works
More than half of all Americans live paycheck to paycheck, together wasting more than $240 billion every year to payday loans, overdraft fees, and credit card interest. In this session, you’ll learn how the problem affects workers and their productivity, what Walmart is doing to break the cycle, and the overwhelmingly positive results they’ve seen.
9:15 a.m. - 10:00 a.m.
Networking Breakfast in the Exhibit Hall
10:45 a.m. - 11:30 a.m.
When the Auditors Come Knocking: Top 10 Health Plan Traps to Avoid in 2019
The last year has seen a significant increase in agency audit activity with the DOL and Office of Civil Rights (OCR) leading the way. This session will help you identify and avoid the top 10 exposure items we see in DOL agency investigations under the ACA, the Mental Health Parity Act (MHPAEA), wellness programs and ERISA. We will also focus on increased OCR investigations related to data breach (including the rise of email hacking incidents) under HIPAA.
11:30 a.m.
Conference Concludes
Monday, September 24
8:30 a.m.
Registration Opens
10:00 a.m. - 12:00 p.m.
Workplace Benefits Summit (Broker Sessions)
Pre-Conference Workshop - How the IRS Audit Can Help You Gain Clients
IRS reporting is not going away. Use reporting and audits as a tool to boost your clientele. Get the ins and outs of an audit. Learn how to efficiently and effectively handle an IRS audit and turn it around as a growth for your company. Brokers will be able to quickly manage their HR responsibilities when it comes to the maintenance of their clients creating more time in a day for additional prospects.
Pre-Conference Workshop - How to Create a More Human Workplace
Since 1998, the companies on the Fortune 100 Best Employers to Work For list have consistently outperformed the S&P 500 stock index by a ratio of almost two to one.
Pre-Conference Workshop - How Wellness Coaching Impacts Weight and Disease Management in the Workplace
This session will illustrate the power of on-site wellness coaching in the workplace and how it is affecting everything from company culture to health care costs for SB Wellness Group's clients. We show you how easy it is to implement wellness coaching for employees on-site and the impact it can have on weight, smoking, risk management for disease, prevention and more.
12:00 p.m. - 12:30 p.m.
Lunch (Workshop Attendees Only)
12:55 p.m.
Main Conference Begins
1:15 p.m. - 2:00 p.m.
Keynote - The Future of the Healthcare Marketplace: What’s Next?
The Trump Administration attempts to Repeal and Replace Obamacare so far have proven unsuccessful, but the policy uncertainty is causing all stakeholder to re-examine strategy and respond to a potentially dramatic shift in the policy and regulatory environment. Organizations and individuals need to be flexible to adjust to a new reform agenda, including the push for more widespread reimbursement reform, changes in coverage, growth in transparency and accountability, and the relentless quest for value in healthcare driven by patients and purchasers. In this uncertain environment significant consolidation is underway as both for for-profit and non-profit consolidation occurs and as both horizontal and vertical integration takes place throughout the healthcare ecosystem. Threats of disruption from new entrants and new combinations abound. This presentation will focus on the political, economic, and strategic context of change in healthcare, describe the possible scenarios we face and examine how the various actors are preparing for the future focusing specifically on what these changes may mean for employers particularly small and medium sized companies. Drawing on experience from around the country, it will identify the leadership challenges and opportunities that lie ahead and will provide strategic insights on how organizations and individuals can flourish in the future.
2:00 p.m. - 2:45 p.m.
The Rise of The Employer-Driven Healthcare Economy
Blue-chip employers like JP Morgan, Amazon and Berkshire Hathaway announcing plans to dive headfirst into the employer healthcare market are indicative of the overall frustration that the system is essentially broken. This session will explore what it means to have an “employer driven healthcare economy” and what impact bands of determined employers can have.
2:45 p.m. - 3:30 p.m.
Designing and Delivering a Workplace Financial Wellness Program
Employers are getting in the financial wellness game, and not a moment too soon. Surveys show 46% of U.S. employees report living paycheck to paycheck, while 41% do not have $2k saved for an emergency. 72% of U.S. employees report experiencing financial stress, which impacts their productivity. While we know that many corporations plan to include financial well-being in their benefit plans, research shows that most do not know how to start.
3:30 p.m. - 3:45 p.m.
Networking Break
Sponsored by
3:45 p.m. - 3:50 p.m.
Get Moving with Go365 by Humana
Sponsored by
3:50 p.m. - 4:35 p.m.
Beyond Annual Increases: Trends in Compensation
Variable rewards programs, revamping annual reviews and increased flexibility are in vogue in 2018, as well as demands for pay transparency and learning how to cope with the salary history bans that have been enacted in many states. This panel will explore these trends and more.
4:35 p.m. - 5:20 p.m.
Keynote – How AECOM Captures Attention, Drives Behavior, and Delivers Benefits ROI
As the Vice President of Global Benefits at AECOM, Bernie Knobbe has to solve a contradiction: how do you drive benefits awareness and engagement in a burgeoning Millennial population that expects to get more when you have no more to give?
5:20 p.m. - 7:20 p.m.
Networking Reception in the Exhibit Hall
Tuesday, September 25
7:15 a.m.
Registration Opens + Coffee in the Foyer
7:15 a.m. - 8:15 a.m.
Breakfast Briefing - Data Solutions for Smarter Benefit Strategies
At least 80 percent of employees are affected by financial stress—do you have the data insights to help them make smart benefit decisions? Financial stress has been linked to reduced productivity, higher turnover, increased workplace accidents, and more. We will showcase how you can leverage data specific to your company to help your employees achieve financial well-being.
Sponsored by
Breakfast Briefing - Value-Added Benefits Products That Drive Long-Term Revenue
Voluntary benefits packages are the new normal for employers who want to attract and retain talented employees. Brokers can make the most of this incredible opportunity by adding enhanced benefits to their core packages. Wondering what’s the No. 1 benefit to include in your portfolio? Identity theft protection services. We live in a harsh world of cyber threats. One in three data breach victims experience identity theft, a fast-growing crime that claimed more than 16.7 million victims in 2017 alone. Discover how to add new revenue streams to your portfolio with solutions that help clients mitigate the impact of identity theft on companies and employees.
Sponsored by
8:20 a.m. - 8:30 a.m.
8:30 a.m. - 9:15 a.m.
Paid Sick & Family Leave – State of the Union
The demands on today’s employees to manage work and family are more intense than ever before, and many employees are asking for more flexibility to take care of both priorities. An innovative leave approach makes it possible for employees to dedicate their full attention — when that’s needed — to the people who matter most.
9:15 a.m. - 10:15 a.m.
Advisory Board Breakfast (By invitation only)
Networking Breakfast in the Exhibit Hall
10:15 a.m. - 11:00 a.m.
Beyond Health Care
Digital Navigators
Future Proof the Employee Experience
As competition for talent continues to rise, employers are racing to find ways to attract, engage with and retain employees. In this mad-dash for the next best solution, many employers may be missing out on planning for their workforce’s future needs. By leveraging flexible, innovative HR technology and modern workplace solutions, employers can offer a positive employee experience that will evolve to meet the workforce’s ever-changing needs.
Employee Engagement
Measuring Engagement – What Matters?
Highly engaged employees are critical for organizational success and long-term sustainability. Over the past ten years, PeoplesBank, 133 year-old community bank in Western Massachusetts, has built a high-performance culture with significant results, proving that not only does employee engagement matter; it has a direct correlation to increased profitability. From internal metrics to external validation by being named a Top Place to Work by The Boston Globe for the last six consecutive years and an Employer of Choice by the Massachusetts Chamber of Commerce, PeoplesBank has created a culture where employees are not only satisfied, but are genuinely engaged in the organizations missions and goals.
Health Care
Preparing Your Workforce For the Migration to CDHP in 2019
While the basic concept of consumerism is easy to digest, the various mechanisms which underline the concept are not so basic. Primarily, this is due to the complex regulatory landscape governing health savings accounts, health reimbursement accounts, and flexible spending accounts. This interactive panel discussion introduces the basic compliance requirements for account-based plan options and builds upon this introduction by exploring many of the most frequent mistakes and errors that occur in the administration of these types of accounts. The expectation is that program participants will gain the knowledge necessary to implement and administer a consumerism platform at their own employer worksites, so that they may provide employees with better healthcare, all the while reducing costs and inefficiencies in the administration of such care.
Retirement
Is Your Retirement & Financial Benefits Program Syncing Up with Your Millennial Workers?
Workplace benefits continue to evolve with the expansion of technology and a new generation of workers: millennials – who are disrupting the status quo of career goals and expectations from their employer. This emerging demographic, the largest in today’s workforce, can bring significant skills and benefits to propel any business, but at the same time have challenges and specific requirements that they expect to be solved. How can a robust retirement and financial wellness package help your organization stand above the rest and deliver valuable benefits to help attract, retain, and reward your employees – especially the millennial generation that will lead your company in the future?
Workplace Benefits Summit (Broker Sessions)
Change the Hand You’re Dealt: How to Win New Business Without Taking the B.O.R.
Step one to closing new business – work on your poker face. Step two - make yourself an invaluable asset (with or without the BOR.). In this no holds barred session, former poker pro John W. Sbrocco is giving a lesson in the art of beating your competition without managing benefits.
11:05 a.m. - 11:50 a.m.
Beyond Health Care
Suffering, but not Silent: How Your Employees' Financial Stress Shows up on Your Bottom Line
Financial stress can have a major impact on employees, from greater health concerns to trouble with relationships and distractions at work. This same stress can also influence a company’s well-being, including potentially higher costs due to elevated healthcare plan use, lost productivity from distractions/absenteeism, lower savings for retirement or medical expenses, lower morale and higher recruiting and retention costs. In this session, we'll delve into the causes of employee financial stress, its impact on the financial well-being of your employees, what it’s costing your organization, and smart strategies you can implement to make a difference.
Digital Navigators
Agile Like a Minnow, Swim Like a Whale : How Data Can Transform Your Benefits Program
Data-Driven Benefits - from managing renewals to driving targeted wellness programs, how SMBs can compete with the whales. Agile like a Minnow, Swim like a Whale - how data can transform your benefits program.
Employee Engagement
Driving Employee Engagement Through Personal Well-Being
During this session, you will get an introduction to behavioral economics and how it helps to give a deeper understanding of what actually motivates your people and drives engagement. You will discover how incorporating the application of benefits (traditional and non-traditional) with behavioral economics techniques can drive employee engagement, because demonstrating concern for their personal well-being is a major contributor to sustained performance excellence.
Health Care
Value-Based Insurance Design: The What and The How
Employees are experiencing greater cost sharing in medical plan designs every year, risking care avoidance. Adding an alternative approach, namely Value-Based Insurance Design, patient contributions are based on the potential for clinical benefit, taking into consideration the patients’ clinical condition. Value Based Benefits Improves patient adherence in a world of increasing cost share, removing barriers to care. Come learn how to take care of those employees needing the most health care. What it is, and How to design Value Based programs, especially in the new world of HSAs and HRAs.
Retirement
401(k) Plan Fee Equalization: Designing and Implementing the Right Approach for Your Organization
Fee Equalization attempts to eliminate investment selection, revenue credit, and account balance bias within a defined contribution plan (401(k), 403(b), 457(b), etc. ). In a perfect world investment managers would offer their investment options at the lowest possible cost. And Plan expenses would be allocated to participants according to some fair and reasonable formula. The challenge, many retirement committees have difficulty defining fair, equitable, and reasonable when it comes to allocating plan expenses. The fear: sooner or later the courts or plaintiff's bar will draw lines around these adjectives placing most DC plans far outside a reasonableness standard. This session is dedicated to educating attendees on how to design & implement a successful fee equalization program.
Workplace Benefits Summit (Broker Sessions)
Financial Wellness Strategies That Save Employers Money and Improve Client Retention
Employers increasingly look to consumer-driven healthcare (CDH) and financial wellness strategies to protect their employees against increasing out-of-pocket expenses and long-term healthcare costs. In this session, the speakers will explore how to best position healthcare benefit accounts that support employee’s financial health and wellness. You will leave understanding how your benefit account strategies can differentiate your brand to attract more employers, improve their outcomes, and increase agency profitability.
11:55 a.m. - 12:40 p.m.
Beyond Health Care
A New Wave of Wellness: How to Power Your People and Fuel Your Growth
This presentation is to illustrate how OneDigital as an employer has built a company culture to support the total wellbeing of their employees and as a result, is achieving their organizational goals. We will discuss the shift in the industry from traditional wellness programs to a more holistic approach and how to align these programs with organizational goals and objectives. We will bring to life a real example of how our organization promotes all elements of Gallup's wellbeing components. Participants should leave inspired to begin their own strategy or re-evaluate their existing strategy. We will also include recommendations on how to measure the success of these types of programs and critical success factors.
Digital Navigators
How Consumerism and Technology Are Disrupting A Legacy Industry
We’re living in a digital first world. So how is it that the corporate wellness industry has stayed stale and stuck in its ways? As consumerism and technology take over healthcare, the corporate wellness industry is having to shift to embrace new innovations and trends. Learn about current trends in corporate wellness, how digital technologies and personalization are driving exponential growth to programs, disrupting the standard approach to wellness, and how these integrations can help drive a successful wellness program.
Employee Engagement
Talkin' 'Bout My Generation - Personalized Benefits Education & Enrollment for Diverse Workforces
Focusing on the whole employee is key in attracting and retaining talent, but there are many types of whole employees in today’s workforce. With Gen Zers trickling in and Baby Boomers trickling out, employers have to manage health benefits for four generations with vastly different needs.
Health Care
Telemedicine: Is it at the Tipping Point?
Telemedicine offerings are all the rage, but the truth is that telemedicine offerings don’t work if people don’t use them – which is the vast majority of organizations. To date, telemedicine has capitalized on a model of “convenience and efficiency,” largely because of the ease of technology delivery via phone and video. The reality is that this may not be enough to foster true adoption and utilization. Your speakers will discuss innovative new trends that are pushing telemedicine towards its tipping point. Hear from a telemedicine service providers and a user whose experience encompasses clinical and financial success. Learn how to leverage their approach in your own organization.
Retirement
Retirement Readiness: Best Practices On Helping Your Workforce Retire with Confidence
According to the Census Bureau, the 65-and-older demographic in the US is likely to increase by more than 50% between 2015 and 2030. Yet, for many, the prospect of a comfortable retirement remains an elusive goal. As a result, employees are extending the duration of their employment to manage the uncertainty. In this session, our panel of experts will share their collective wisdom on the best practices you can use to deliver independent and unbiased financial education to your employees. Specifically, the group will share data, research and results from a collaborative project working with the Center for Financial Security at the University of Wisconsin-Madison, the Personal Finance Employee Education Foundation, and the University of Oxford.
Workplace Benefits Summit (Broker Sessions)
New-Age Innovation Disrupts Old-School Benefits Status Quo
Disrupting our industry’s dependence on status-quo practices is not only the right thing to do for your clients, it’s the right thing to do for the longevity of your firm. These leading benefit advisers have taken the, seemingly, complicated industry cards that everyone’s been dealt, and gone ‘all-in’ on making benefits straight-forward, transparent, and simple for their clients. Join them during this high-stakes breakout session and allow them to deal you in on how they’ve transformed their firms from being rudimentary, status-quo, and transactional to the cutting edge and innovative next generation firms they are today. Are you in, or are you in?
12:40 p.m. - 2:15 p.m.
Networking Lunch in the Exhibit Hall
12:40 p.m. - 1:40 p.m.
Industry Innovation Lunch - Health, Its Personal
Employees who actively manage their health are happier, healthier and more productive. In the era of artificial intelligence, how can employers use innovation and technology to move the needle and empower all employees to take action to optimize their health? At this session, we will discuss how employers can implement a full consumer journey to engage employees every step of the way through assessment, enrollment, navigation, activation, optimization and AI. We will share examples of how employers have improved health, retained employees and improved productivity.
Sponsored by
Industry Innovation Lunch Session -Five Critical Steps to Take When Choosing a Savings Account Administrator
Experts are predicting the use of health savings accounts (HSAs) to double by 2020. With this rapid growth, choosing the right savings account administrator has never been more critical -- the continued satisfaction of your employees and your company reputation is at stake. During this session, learn about five critical steps you should take to ensure you select a savings account administrator that delivers the best experience for your employees.
Sponsored by
2:15 p.m. - 3:00 p.m.
Beyond Health Care
Welk's Wellbeing Journey
Welk began their wellbeing program in 2011, long before most companies had a formal program. Even though we had a successful, award winning, in-house program, we decided that 2018 was the year we would outsource our program and use a wellbeing platform. Our presentation takes participants through the journey from in-house wellbeing to online wellbeing.
Digital Navigators
The Role of Technology in Developing a More Creative Approach to Benefits
When the ACA took effect, ViaQuest, a developmental healthcare provider, had to cover – for the first time – 900 full-time employees. These direct-support professionals weren’t familiar with benefits and hadn’t had them for years. Working with Benefitfocus, ViaQuest implemented Marketplace, allowing employees to “shop” for and understand individually tailored benefit plans. By leveraging analytics as an extension of the platform’s business functionalities, ViaQuest fueled creative plan design for a workforce who hadn’t before experienced how a well-designed benefits program could improve their quality of life.
Employee Engagement
Personalize Advocacy: The Key to Sustained High Employee Engagement
AmeriGas' benefits program serves 8,300 mobile employees and 5,000 family members-- in 700+ locations. Rather than just targeting high cost, chronic care claimants, AmeriGas provides an individualized care program: personal Health Assistants armed with integrated claims and benefits data (thanks to AI), build trusted relationships and become the go-to resource for all health and benefits- related questions or needs. AmeriGas experienced 15% cost savings and a 70% engagement level in just the first 12 months, reduced ER visits by 18% and garnered a 99% employee satisfaction ranking.
Health Care
Working Caregivers: The Benefits Innovation Front Line
Which groundbreaking employee benefits are emerging to address the the physical, financial and emotional toll of extended caregiving by the 40 million Americans who help a parent, grandparent, or other relative, with basic needs, every day. Dressing, bathing, cooking, medications, transportation, housing, appointments, all provided, unpaid. The Caregiver’s reward: illness becomes a family affair: financial struggles, depression, disrupted immune systems, higher probability of disability and death.
Retirement
How Did I Get on the Pension Committee? A Practical Guide to Understanding DB Plans
This session is intended to be a high-level overview of defined benefit pension plans. It will help the average HR and compensation professional by translating complex actuarial speak into plain English for those looking for an easy-to-understand crash course on pension plans.
Workplace Benefits Summit (Broker Sessions)
Alexa the Broker: How Artificial Intelligence Will Change the Benefits Business
Machine learning and big data are drastically advancing in medicine. And it’s already advancing sales insights and service techniques. This will dramatically change the way we work in the next few years. We’ll discuss various categories of innovations
3:05 p.m. - 3:50 p.m.
Beyond Health Care
Mental Health: Changing the Conversation in the Workplace
Bell has changed the landscape for mental health in Canada, leading with an annual national media campaign called "Let's Talk" designed to remove the stigma in talking about mental illness. In this consumer facing leadership, Bell has also "walked the walk" with their 55,000 employees. This case based presentation will show not only how Bell mobilized a country to speak about mental illness, but also how they lead the way with mental health awareness, education, and results within their own, decentralized workforce.
Digital Navigators
The Modern Dating Game: Finding the Perfect Innovation Match for Your Benefit Program
In this session, the speakers will demonstrate how to better navigate the often-awkward process of vendor selection in this new age of technology and innovation. Employers have long relied on impersonal methods (RFPs) to vet vendors that are cumbersome and outdated. Vendors with innovative new products, by definition, have not been selling their solutions very long. These factors lead to a dance that looks like middle schoolers trying not to step on each other’s feet. As veterans of both the traditional benefits world and start-ups, we’ll share how-to-buy insights and show you new ways to feel confident every time you “swipe right” on a new solution.
Employee Engagement
Digital Engagement – Advancing Employee Communication
Hear how Brookshire Grocery Company revolutionized how they engage employees through mobile technology. In their partnership with Enspire, Brookshire's developed their own custom-branded App to communicate everything related to their employee experience in one place - including Corporate and Local Updates, Events, Benefits,Training and much more. With advanced personalized views by region, store, job function, benefit elections and groups, Brookshire's is able to engage with individuals based on relevant information in a way that is easier to take action. They are experiencing impressive results - 100% downloads at many store locations and positive feedback from executives and employees. Over 85,000 views indicates exceptional sustained engagement past initial employee download of the App.
Health Care
Whether you Know it or Not, You Run a Health Care Business…and it is Losing Money
As soon as we start to think of health care differently, understand the competing interests, and how to design a plan with the proper incentives, everything changes for the better. What every employer needs to know about the misaligned incentives within the health care supply chain. Learn common sense steps to manage the 80% of plan costs that are within your control.
Retirement
Plan Governance, Stewardship & the Fiduciary Line; What's Next?
We’re at a liminal state – a transition point where we need a fresh perspective on what it means to be plan fiduciary. You now need to have the capacity to prudently manage and allocate scarce resources across all benefits – not just qualified plans. “Solely in the best interests of participants” is taking on a more expansive view that includes the financial well-being of all employees, not just plan participants.
Workplace Benefits Summit (Broker Sessions)
Increase Enrollment Participation Through a Personalized Benefits Journey
Technology can deliver a personalized benefits journey, no matter what the individual needs, where they are, or when they need support; transforming annual enrollment from a once-a-year event into a personalized journey. This session will show how to implement market-changing benefits administration technology supported by an intrinsic responsiveness to client needs, supporting the Employer’s return on their benefits investment.
3:50 p.m. - 4:05 p.m.
Networking Break in the Foyer
4:05 p.m. - 4:50 p.m.
Beyond Health Care
The Role of Technology in Enhancing Employee Financial Wellness
Technology can empower employers to attract, retain and maximize talent through solutions that enhance financial wellness. This sessions explores steps employers can take to construct a benefits package and enhances employee financial wellness, as well as how technology companies are approaching this opportunity with digital solutions.
Digital Navigators
Technology With Heart: Combining Empathy and Artificial Intelligence
As the capabilities and applications for AI evolve within the HR industry, employees and leaders shouldn’t fear it – but embrace it. When these applications are grounded in empathic design and provide new ways of looking at and analyzing our data, then we become better HR professionals with more tools to do our job effectively. Based on experience with Sofia, the industry-first AI personal benefits assistant, the speakers will share best practices to ensure AI solutions are empathetic at their core while still enhancing every employee touchpoint and benefits engagement.
Employee Engagement
M, F, Or X? Navigating Benefits for Non-Binary Gender Employees
A growing number of Millennials are identifying as transgender or gender nonconforming making it critical for employers to start addressing how their benefits administration processes will affect their employees. Most benefits only provide ‘Male’ and ‘Female’ options. For companies working to diversify and create a more inclusive workplace, administrators must look at how they identify their employees and what that means for company benefits costs. The speakers will share their experience with legislation, carrier designations and technical improvements for benefits systems.
Health Care
How a Manufacturer and Health Care Provider Partnered to Reduce Medical Health Benefits
Lacks Enterprises, the fourth-largest privately held employer in western Michigan, partnered with CareATC, a national population health management company to open near-site primary health clinics
Retirement
Meet the 401k’s New Partner for Retirement Readiness: The HSA
There’s lots of buzz about helping employees take full advantage of HSAs, and how HSAs and 401(k)s are best viewed holistically. But how does this partnership work? Isn’t the 401(k) for retirement and the HSA for healthcare? Learn how the company and employees can benefit when 401(k)s and HSAs are coordinated -- with improved retirement readiness, improved financial wellness, and lower healthcare costs – and get practical “do’s and don’ts” tips.
4:55 p.m. - 5:35 p.m.
Digital Navigators
Lessons From America’s Healthiest Employers
We’re at an important moment in population health. More employers than ever are seeking out smart wellness solutions. The joining of data, technology and the rise of specialized vendors are giving employers the tools to help contain costs and improve populations health like never before.
4:55 p.m. - 5:40 p.m.
Beyond Health Care
How Payer, Provider & Employer Partnerships Help Drive Engagement in Wellness Programs
Join New Orleans-based Ochsner Health System, St. Charles Parish School Board, and Go365 in a case study conversation about the strategy behind the school board’s successful deployment of its wellness and rewards program.
Employee Engagement
Why Happy Employees Leave & How To Keep Them
Happy employees are engaged employees and healthcare benefits are often one of the top benefits in driving employee satisfaction. Yet, employers and employees both are facing rising costs without seeing increased value. This leaves both parties disengaged and opens the door to employee turnover.
Retirement
Strategies For Promoting HSAs as the Best Retirement Vehicle
HSAs are the fastest growing retirement product in the United States, and one of the best ways to help prepare for an estimated $300k needed to spend on healthcare at retirement alone. But how does an HSA fit into the rest of your retirement benefits strategy? How is it paired with the right health insurance? how do you teach your youngest workers in particular to view HSAs as a retirement product, and which HSA provider does it well? In this session we’ll talk plan design, tax savings, tools and features needed to promote this powerful retirement tool to your organization.
Workplace Benefits Summit (Broker Sessions)
Stop the Insanity—Making $ense of Reference-Based Pricing
Albert Einstein’s definition of insanity is continuing to do the same thing and expecting different results. For years employers faced double-digit rate increases, with no end in sight. In addition, the PPO “network discount” hasn’t curbed these uncontrollable costs. Let’s stop the insanity!
5:40 p.m. - 7:30 p.m.
Networking Reception in the Exhibit Hall
Wednesday, September 26
7:30 a.m.
Registration Opens + Coffee in Foyer
8:30 a.m. - 9:15 a.m.
Keynote - How the Nation’s Largest Employer is Changing the way Pay Works
More than half of all Americans live paycheck to paycheck, together wasting more than $240 billion every year to payday loans, overdraft fees, and credit card interest. In this session, you’ll learn how the problem affects workers and their productivity, what Walmart is doing to break the cycle, and the overwhelmingly positive results they’ve seen.
9:15 a.m. - 10:00 a.m.
Networking Breakfast in the Exhibit Hall
10:45 a.m. - 11:30 a.m.
When the Auditors Come Knocking: Top 10 Health Plan Traps to Avoid in 2019
The last year has seen a significant increase in agency audit activity with the DOL and Office of Civil Rights (OCR) leading the way. This session will help you identify and avoid the top 10 exposure items we see in DOL agency investigations under the ACA, the Mental Health Parity Act (MHPAEA), wellness programs and ERISA. We will also focus on increased OCR investigations related to data breach (including the rise of email hacking incidents) under HIPAA.
11:30 a.m.
Conference Concludes