Brokers can be a lifeline for employers looking to evolve their benefits experience to one that views the employee holistically and enables work-life harmony. At least 81% of employers say an insurance agent or broker plays a crucial role when developing their benefit plans, and 75% say a benefits consultant or consulting firm assisted during their renewal period, according to MetLife's most recent benefit trends study.
To help guide advisers in the right direction, MetLife has put together 16 subjects where employers seek the most advice — and how much that desire increased between 2015 and 2016. These items range from providing global benefit solutions to advising on healthcare reform requirements.