An increasing number of employees want personalized, on-demand retirement advice that’s offered through digital channels, especially in an age where more than half of workers (53%) don’t receive any advice on their retirement investments, according to a new study from Betterment for Business.
Workers are looking to receive advice “as often as a question arises”” through channels like email and 1:1 sessions, according to “the State of Consumer Retirement Advice” report. They also want access to employer educational materials and digital resources, says the technology-led 401(k) provider.
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