It’s understandable that employees may need to take time off work occasionally, but these leaves can disrupt productivity — especially if a recurring medical condition causes frequent absences.

As my colleague Lincoln Dirks mentioned last month, managing intermittent leave can be a complicated task for your clients. Everything from proper absence tracking and well-developed call-in policies to becoming familiar with the ins and outs of certifications and recertifications can help play a role in effective leave management.

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