Measuring and managing the human capital challenges of COVID-19

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Health risk, operational risk, and the coming transformation of our workforces

For many employers the COVID-19 pandemic has proved a human capital crisis as much a health crisis, while the challenge for essential workers has been safety. And away from the front lines, both employers and employees have adjusted to disrupted operations as two out of three U.S. workers remain off-site. No matter the situation, balancing the needs of the business with the well-being of its workers has been the driving objective during the pandemic.

This webinar will present examples of the far-reaching impact of COVID-19 on the U.S. workforce, from identifying at-risk jobs, to understanding unique needs, to measuring performance outcomes during stay at home. In some cases, the COVID experience will lead to positive transformation in how and where work gets done. Learn how the use of integrated, person-centric data supports not only health decisions, but also operational efficiencies and return-to-work strategies.

Join an interactive discussion featuring these experts:

  • Dr. Wendy Lynch, founder of Lynch Consulting
  • Jennie Wheeler, AVP integrated data analytics for Workpartners
  • Justin Schaneman, consulting services practice lead for Workpartners
  • Anne Palmerine, VP customer engagement and enrollment for UPMC Health Plan

The seminar will cover how:

  • The COVID-19 pandemic has dramatically changed the human capital equation in our workplaces and workforces.
  • A person-centric data platform can identify vulnerable groups and jobs within employed populations–and optimize operations.
  • The needs of workers are shifting along with changes in their work and workplace.
  • Stay at home has had a positive impact on the absence and productivity of call center workers in one case study–and what that means for the future.

Key Speakers
  • Dr. Wendy Lynch
    Founder of Lynch Consulting
  • Jennie Wheeler
    AVP integrated data analytics for Workpartners
  • Justin Schaneman
    Consulting services practice lead for Workpartners
  • Anne Palmerine
    VP customer engagement and enrollment for UPMC Health Plan
  • Walden Siew headshot
    Walden Siew
    Editor-in-chief of the Employee Benefits Group at Arizent.