The U.S. House of Representatives was back in Affordable Care Act watchdog mode Tuesday with a hearing to assess the preparedness of various technology and data vendors for the health insurance exchanges set to open in three weeks.
“While baseline functionality of state-based exchanges will be up and running on Oct. 1, it can be expected that most, if not all, exchanges will experience a rocky enrollment period as they work to overcome both known and unknown challenges,” said Brett Graham, partner and managing director of Leavitt Partners’ Center for Exchange Intelligence, in testimony on Capitol Hill. He added that “not a single state appears to be completely ready for open enrollment” and his Washington-based think tank’s evaluation is that “there will be technical issues that will impede a consumer’s ability to enroll in a seamless and timely manner.”