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Covered California reported a dip in online visitors and call volume in its second week of operation, but broker certification is advancing.
According to data released by the state-run exchange Tuesday, there were more than 602,539 unique visitors to the exchange’s website for the week ending Oct. 5-12, down from 986,705 opening week, Oct. 1-5. Call volume also dropped to 45,785, from 59,003 the previous week.
Kalish is a fomer managing editor of SourceMedia’s Employee Benefits Group.
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In another ACA irony, carriers seek to discourage sales of money losing policies by denying consumers the professional advice they need, says NAHU president Don Goldmann.
In many states, just one-tenth of brokers are involved with state and national politics, leaving the heavy lifting to a small group who enjoy the time-consuming and challenging work. But, they agree, the rest of the agent community should get involved.
Covered California recently announced $10 million in new grants for the upcoming exchange open-enrollment season awarded to 68 navigator groups, including about 12,000 certified insurance agents who played a pivotal part in enrolling 43% of state residents for 2015.
More than 1 million people used the U.S. Healthcare.gov system to sign up for Affordable Care Act plans in the seven days ending Dec. 12, the best week yet for enrollment in the programs second year.
As if employee benefit brokers and advisers in California havent had enough uphill battles trying to preserve their standing along the changing HIX landscape, some of them also now have to worry about being paid for helping enroll more than 500,000 residents in the state-run public exchange. But at least one industry insider believes its much ado about nothing.