The Centers for Medicare and Medicaid Services confirmed yesterday, following the release of proposed rules on Navigators and what they’re calling non-Navigator assistance personnel, that the information is not necessarily intended for brokers. The agency told Employee Benefit Adviser that more details for agent and broker certification is coming soon.
The CMS rule does say that agents and brokers can become Navigators if they so choose but, “holding an agent or broker license is neither necessary, nor by itself sufficient, to perform the duties of a Navigator, as these licenses generally do not address areas in which Navigators need expertise, including the public coverage options that would be available to some consumers.”
