A report from the Government Accountability Office says using EHRs, operating health insurance plans and employing physicians are effective strategies for integrated delivery systems to enhance patient care.
The GAO, an investigatory agency of Congress, surveyed 15 public and private delivery systems for the report. EHRs support care coordination, disease management and use of care protocols, according to the report “Features of Integrated Systems Support Patient Care Strategies and Access to Care, but Systems Face Challenges.”