In an effort to boost plan member engagement and turn workers into better health care consumers, UnitedHealthcare has added an electronic bill-payment service to its claims management website.
The new service enables the carrier’s plan participants to pay medical bills electronically by entering their credit card, debit card or bank account information. It’s the latest addition to the company’s plan member portal and the service is integrated with plan participants’ online claims information The company believes such services will become increasingly important as consumers continue to foot the bill for a larger percentage of their medical bills, says Victoria Bogatyrenko, vice president of product development and innovation with UnitedHealthcare.
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