Almost all employees who participate in one-on-one benefits counseling sessions during enrollment say they have a greater understanding of their employer-sponsored benefits.
According to a post-enrollment survey by Colonial Life, 96% who take part in individual benefits counseling sessions say they better understand their benefits. Of the more than 15,000 workers in the United States, 47% of employees also say the benefits counseling sessions significantly improved their understanding while 63% saying it’s very important to have an adviser help them understand their benefits.