The logistics of health care have become a nightmare that goes way beyond the purchase of a medical plan, said a speaker at Employee Benefit Advisers Workplace Benefits Mania in Las Vegas Wednesday. While the shift towards consumer-driven health care attempts to solve some of those logistical challenges, benefit advisers could and should play a crucial role in helping employers and employees understand the new health care delivery system.
If there is one thing I want [brokers] to think about, its that we need to become more than a transaction, because the transaction is hard enough, said Frederick Karutz, senior vice president, business development, at ConnectedHealth.