There are four words that sum up the tremendous growth experienced by San Mateo, Calif. brokerage Sequoia Benefits and Insurance Services in 2012: “Coming through for people.” To Greg Golub, CEO and founder, it is that simple, and it all comes back to impeccable customer service. In a year when other firms struggled to remain solvent, Sequoia brought in 135 new clients and 50 new 401(k) plans, developed an innovative smartphone application and overhauled its online customer service portal.
Golub can add one more achievement to that impressive performance this year: being selected as EBA’s Employee Benefit Adviser of the Year.
