Question: Amid all the changes the health insurance industry is undergoing, are there any trends in 2012 that brokers and agents can embrace to counter shrinking commissions and evaporating accounts?
It’s been almost two years since the enactment of the Patient Protection and Affordable Care Act and employers are still looking for solutions to their health benefits concerns. As a result, I see two major trends defining both the economic environment and the business opportunities that brokers will see in 2012.