I was able to get together with one of our field service leaders recently, and we had some time to throw a line in the water and do a little fishing. Some people play business golf. I do a little business fishing.
Whether it’s fishing or golf, the opportunity to maintain and develop business relationships on a face-to-face basis is of great importance. I was thinking about those relationships as I overheard one of my colleague’s business calls in between casts. My colleague ended his call with the simple assurance, “Whatever you need, I’m there for you.” He wasn’t just a voice on the phone – he is local, and can be physically present at the client’s location on short notice.
