Elizabeth Galentine

Elizabeth Galentine

Former editor-in-chief

Galentine is a former editor-of-chief of Employee Benefit Adviser.

From tech-fueled rivalries to ACA reporting intricacies: Top blogs of 2015

The Affordable Care Act, new ways to fill the sales pipeline and Zenefits dominated EBA’s BeAdvised blog commentary this year. The top 10 most-read blogs of 2015 detail the growing number of ACA regulations and reporting requirements, explain why advisers don’t accurately understand the threat behind a tech-focused brokerage and highlight simple-yet-effective ways producers can increase existing client revenue and get prospects to open the door.

The top brokerages serving 10 U.S. industries

Which brokerages have the most clients in the biggest industries in the U.S.? From construction to finance, education to manufacturing — and more, EBA, in partnership with business intelligence data analytics firm miEdge, reveals the top 10 brokerages in 10 U.S. industries. The listing is based on Form 5500 Schedule A reporting data on premiums as of March 31, 2015.

Consumerism has customers in the power seat

A bee will travel miles to pollenate an attractive flower, but it will only tell its hive about the experience if the nectar was wonderful. The same lesson applies to customer experience — and it’s one benefit advisers must keep in mind in this age of growing consumerism, said Martha Rogers, founding partner at management consulting firm Peppers & Rogers Group. …

Finding the right carrier partner

The broker-carrier relationship, especially one as long-lasting as Bob and William Taylor’s with Florida Blue and Darnell Smith, is dynamic and continuously evolving. EBA examines what makes this necessary partnership tick and introduces the top large-group insurance carriers in the country.

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