Best of the week: Addressing bias in employee benefit programs

By Alyssa Place, This is my expertise
Published 1 Min Read

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Employers are focused on diversity and inclusion efforts with new programs and benefits to help all employees succeed.

Bank of America’s support services team is helping employees with disabilities navigate the challenges of the pandemic, with healthcare support and social programs to keep workers connected. PwC has also launched a program to provide career readiness training, upskilling and mentorship for Black and LatinX college students.

Employers are increasingly turning to technology to ramp up their diversity, inclusion and recruiting efforts, but the wrong applications could be introducing bias instead of eliminating it.

While employers may be utilizing software created by some of the biggest names in the industry, those companies are lacking the diverse talent needed to create truly inclusive AI programs. The best remedy to an unreliable AI is diligent human oversight, according to Imo Udom, chief strategy and product officer at Outmatch, a recruiting platform. Companies should pair the incorporation of AI with a good checks and balances system.

Alyssa Place
Editor-in-chief

Alyssa Place is the editor-in-chief of Employee Benefit News and has been with the team since 2019. Her work covers mental health, DEI, women at work, financial wellness, retirement and workplace … Read full bio


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