Anthem Blue Cross Life and Health Insurance Company recently enhanced its Resource Advisor member-assistance service to include Beneficiary Companion and Identity Theft Victim Recovery Services programs at no additional cost to customers.
The Beneficiary Companion not only notifies financial institutions and public agencies of a loved one’s death, but also closes accounts and places a freeze on credit reports, according to Nicholas Brecker, president of Anthem’s life and disability business.
The ID theft service assigns a fraud resolution specialist to members for an entire year to work closely with creditors, collection companies, collection law firms and credit reporting agencies in the event of an identity theft.
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