If someone had told Danielle Capilla, the director of compliance for employee benefits at Alera Group, that there would be a situation more stressful than writing a reference book about the Affordable Care Act, she never would have believed them. But now Capilla finds herself in that position as she seeks to help her clients navigate the uncertain waters of the coronavirus pandemic, which Capilla says is a unique opportunity to highlight the important work of benefit brokers.
“We really bridge that gap between all of the federal and state agencies that are regulating the business of being an employer,” says Capilla, one of Employee Benefit Adviser’s Top Women in Benefit Advising for 2020. “We’re their translator, and sometimes we’re all learning together — and this was certainly the case [with COVID-19].”
