The expanding role of AI in open enrollment, part 2

Published Updated 4 Min Read

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  • Key insight: The real reason brokers are pressure-testing the data underneath generative AI tools.
  • What’s at stake: Employers who prioritize maximum automation over human guidance during open enrollment.
  • Forward look: Moving in a direction toward autonomous AI agents making healthcare decisions.

This is part one of a two-part series on hybrid pension sponsorships. Read part 1 here.

Bruce Shutan
Contributing writer

Bruce Shutan is an Employee Benefit News contributing writer based in Portland, Oregon.


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