As the health insurance landscape changes, so do middle market companies’ views on their relationships with brokers. The majority of companies surveyed by TNS, a Kantar Group company, view their employee health insurance broker or agent as a valued partner. In 2014, most companies — including smaller and larger companies — will be relying more heavily on their brokers to help them navigate through the choices offered under reform. This is evidenced by 75% of companies who think their health insurance broker will play a more important role in their relationship over the next three years.
Currently, businesses believe their health insurance brokers:
