It was about seven years ago that a client of Matt McQuide’s approached the vice president at Benefit Controls with a serious, if not uncommon, problem. The 1,000-employee textile firm was experiencing unsustainable rate increases of at least 9%-11% a year. “They looked at us and said, ‘If this continues we won’t have a business,’” McQuide recalls.
That’s when McQuide decided to research installing an onsite health care clinic at the firm. He knew it would cost the employer around $200,000 a year. What he didn’t know is whether the experiment would pay off. “They looked at me and said, ‘Is it going to work?’ and I said, ‘I don’t know if it’s going to work. But I think it’s the only shot we have of something working,’ says McQuide. “So we put it in and they have just been unbelievable ever since. Claims lower, employees happy.”
