The rapid expansion of regulatory change is overwhelming wealth managers and financial planners, according to a new report from PwC entitled Navigating to tomorrow: serving clients and creating value.
“The thing that is unique to the market this time with the data is the rate and pace of change. Change is coming to the industry at a torrential rate,” explains Steve Crosby, senior managing director and Americas Wealth Leader. “It overwhelms their ability to do their job and overwhelms their infrastructure and the proof points are that people don’t have the time to talk to clients that they used to.”
