Benefits Think 11 questions to ask when buying EAP services

Published 6 Min Read

Having an employee assistance program is proven to make good business sense. EAPs are shown to improve a company’s bottom line by raising productivity, lowering absenteeism and reducing turnover at a minimal cost to the employer.

What’s more, data from the U.S. Department of Health and Human Services show employers save between $5 and $16 for each dollar invested in an EAP. No doubt, that’s a pretty good ROI.

Bill Heffernan

Bill Heffernan, MS, CEAP, is co-founder of Chicago-based ERS, a national provider of integrated Employee/Member Assistance Programs (EAP/MAP), comprehensive training and consultation services, … Read full bio

Gary Cohen

Gary Cohen, LCSW, CEAP is co-founder of Chicago-based ERS, a national provider of integrated Employee/Member Assistance Programs (EAP/MAP), comprehensive training and consultation services, work/life … Read full bio


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