All across the country, millions of employees including many of your clients employees are suffering from a serious condition that I call benefits bewilderment.
Most of your clients employees start feeling benefits bewilderment around the time of open enrollment, when theyre confronted with confusing information about their benefit options and, for many, the condition lasts year-round. Symptoms include: confusion, frustration, rampant sighing, the occasional use of profanity, the throwing up of hands, brain fatigue and a strong tendency to make bad (and costly) benefit decisions. This condition could lead employees to actions like defaulting to last years plan even when a more cost-friendly plan a CDHP, say is being offered; or, ignoring voluntary options like long-term disability or critical illness insurance; or, not taking full advantage of an FSA.