After spending more than 30 years of his career in benefits, Bernie Knobbe has one vital piece of advice when it comes to workplace communications: Remember that employees are also people.
Knobbe is the head of global benefits and well-being at AECOM, an infrastructure consulting firm with more than 50,000 employees worldwide. Since joining the company in 2014, Knobbe and his team have worked to modernize benefits offerings and focus on holistic well-being, but have also shifted the communications around these programs. They’ve stripped out technical and confusing terminology and instead focus on easy-to-digest messaging.
