Understanding the needs of today’s employees and bolstering a diverse workforce goes beyond engagement surveys — it requires a mindset shift around what it means to be a good leader.
This is especially crucial as employers find themselves in unfamiliar territory around DEI and workplace authenticity. Leaders must decide how to balance their role as boss with the ever-present condition of being human — a task that starts with leaders letting their guards down and practicing empathy, says Jyl Feliciano, VP of diversity, equity, inclusion and belonging at sales enablement company Highspot.
