Benefits Think Empathy: A business imperative

Published Updated 5 Min Read

By Kathleen Greer and Bryan Kohl

Empathy is something organizations have been talking about for decades. As a result, some can truly characterize their culture as one grounded in empathy, while others, perhaps not as much. Suffice it to say, the pandemic has forced organizations to reflect on their workforces — to better understand their employees’ myriad of needs, expectations and overall wellbeing. As we continue to move through this pandemic, employees’ behavioral health have become top-of-mind for many organizations.

Kathleen Greer
Founder

Kathleen Greer is Founder and Chairman of KGA, a human resources services firm that specializes in employee assistance and work-life programs. She can be reached at greer@kgreer.com.


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