I am not seeing a decrease or stoppage in outsourcing. I am seeing many clients revisiting the scope of services to determine if the scope should be expanded, if more focus should be given to further self-service functionality and how further productivity gains can be achieved. In some cases clients are starting to consider if any "high-touch" services can be brought into a more harmonized approach with TBO and HRO industry standard practices for delivery of services.

Register or login for access to this item and much more

All Employee Benefit News becomes archived within a week of it being published

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access