Many brokers might want to change the way they do business. A majority of employers are not happy with the service they provide, according to a recently released Zywave white paper. What employers are looking for from their broker partner is changing more than ever, explains Dave O’Brien, division president of insurance solutions at the Milwaukee-based company.
The annual Broker Services Survey asked more than 5,500 employers in a range of industries what they would look for if they were to consider changing their broker.
