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Cutting edge changes defined the benefit technology space in 2015, as the industry continues to undergo not only a digital transformation, but also an information explosion, says technology consultant Scott Klososky.
Brokerages in the digital age are going to see revenues per employee escalate, but will need less and less people to do the job, Klososky said earlier this year at an industry event. “Automation is changing the world,” he said.
Kalish is a fomer managing editor of SourceMedia’s Employee Benefits Group.
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