Why is the idea of helping employees so intimidating? The phrase performance review conjures up memories and horror stories of the dreaded annual event, either given or received, and these stories seem to paralyze even the best into inaction.
We talk with benefit brokers regularly about how they manage their internal teams. The majority tells us very honestly that theyre terrible at managing employee performance, instilling any type of accountability, and have no career path or personal development plans in place. They know its wrong. But the effort needed to create and manage those processes seems to overwhelm them.
