The pandemic has shifted how, when and why employers use technology. Zoom, Teams, Google Meet and Webex have become vital parts of workplace communication. Now, when it comes to benefits communication, we need to be creative in helping employers best determine how and when benefits are conveyed to their employees.
This can be a head-spinning task: Today, there are so many amazing service providers with unique solutions, that as advisers, analysis paralysis can easily occur. But the key to overcoming inertia is by starting with the actual problem before starting the hunt for a solution.
