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Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
While generative AI can provide information, analyze data and answer questions, agentic systems can execute tasks, making knowledge critical.
Find out what HR leaders are saying about AI, and how it is already embedded in their core workflows, particularly in data analysis, reporting, recruiting, and talent processes.
Leveraging technology has proven incredibly successful in yielding positive mental health outcomes, but not without boundaries.
The 2026 Excellence in Benefits winners are using AI to streamline operations and efficiently address employee concerns, but human judgment and empathy remain paramount.
Organizers should ask, "Where are patients getting stuck, where are teams overloaded, and where is the current process failing to scale?"
New data from commercial real estate and investment management firm JLL reveal the opportunity behind increased AI adoption.
Determining human involvement is crucial, but so is assessing how AI is being trained in the area of disability, leave and accommodation rights.
Organizations are struggling to crack the code on young professionals, but a few changes to their strategy could make all the difference.
While companies are increasingly accounting for a neurodiverse workforce, their performance management technology needs to keep pace.
Trained technology can offer day-to-day support for administrative tasks and important interactions with team members.
Weakening a managerial role can lead to lower engagement, higher employee turnover, and reduced organizational effectiveness.
Benefit leaders will still need to play a significant role in keeping early tech jobs attractive and accessible to young professionals.
Implemented intentionally, new tech should be enhancing employees' roles and changing them for the better.
Leaders should evaluate where AI truly needed, prioritize employee input and continuously measure results.
Between 70% to 90% of benefits carrier invoices contain at least one discrepancy. AI can help identify them, avoiding high-cost losses.
Women are less likely to engage with AI than their male colleagues and it could cause long-term damage to their careers.
Employee adoption and appreciation of AI improves when they speak to the tech as they would a coworker, research shows.
As companies incorporate more AI technology into daily workflow, they must also continue to invest in their employees' development.
Research shows a trend of underdelivery, putting upcoming investments based on projections in question.
