Health care is shifting from simply providing services to also including a focus on maintaining patient wellness with proactive care. The goal is to prevent sick patients from requiring acute services, and incorporating incentives for providers that realign the emphasis on fee-for-service to value-based reimbursement based upon performance.
This shift has prompted an immediate and deliberate interest from provider and employers alike to encourage more responsible choices in care. Helping plan members understand when they need to act, outlining optimal choices, directing them to proper care settings and engaging them in their care are all critical elements, especially for the new mHealth-enabled consumer.
