In about a month, I will celebrate my 15-year anniversary. Over these past 15 years, I have learned how to effectively communicate through good times and bad, budget appropriately and to better understand people and their wants and needs. People? Oh, did you think I was talking about my marriage? No, I was talking about my second love, open enrollment!
As many of you are going live with your 2013 open enrollment within the next two months, I wanted to share some of the things that I’ve learned over the past 14 years that don’t pop up on your typical open enrollment to-do list:
