Benefits Think Pay communication failures are fueling employee pay perceptions

Published 6 Min Read

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According to a recent Pew Research report, employee pay satisfaction has decreased — again. The report found that 30% of Americans are highly satisfied with their pay — down from 34% in 2023. Overall, employees don’t feel like their pay is commensurate with the time and effort they put into their work. But why is this? These poor pay perceptions from employees are due to organizations neglecting the critical need to invest time, resources and enablement in pay communication

As salary transparency laws have come into effect and the overall willingness and push to discuss pay has become mainstream, employees are demanding more from employers. Salary data is more publicly available now than ever, especially for job postings, which require publishing salary ranges. If a salary range is not provided upfront, individuals have the power to research what fair compensation looks like for their desired role and location. 

Lexi Clarke
Chief people officer

Lexi Clarke is the Chief People Officer for Payscale, a SaaS technology firm focusing on compensation management solutions. She has partnered with business leaders on HR and compensation projects at … Read full bio


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