Healthcare reform

Benefits Think What’s wrong with private exchanges

Commentary: Private exchanges are not the one-size-fits-all solution some in the benefit industry think they are, says broker Judy Miller. The veteran adviser shares her opinion about the promises and pitfalls of the private exchange solution.

Private exchanges: ‘You have to provide the whole solution’

Acquired by Towers Watson in November 2013, private exchange provider Liazon is navigating a unique space. It is both owned by a consultancy and used by that firm’s competitors. Alan Cohen, co-founder and chief strategy officer of Liazon, discusses how all brokers fit into the exchange equation and what, in his view, makes an exchange, an exchange.

Brian M. Kalish
By Brian M. Kalish
Online Managing Editor, Health Care Group
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