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Despite all the technical glitches with Healthcare.gov and state-run exchanges during open enrollment, a large majority of Americans researching health plan options relied on websites for information, but supplemented their research with other outlets for answers, including brokers and advisers who came out on top with customer satisfaction scores.
See related: Agents write considerable business on ACA exchanges
Kalish is a fomer managing editor of SourceMedia’s Employee Benefits Group.
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Younger generations are struggling with the benefits selection period, but better options and more thorough communication can change that.
A new Jabra survey finds most workers face weekly technology problems, while hybrid employees say their home setups often outperform the office experience.
The most effective strategies for open enrollment are expected to balance automation with access to trusted experts who guide employees on complex decisions.
Brokers can model ICHRA versus group plans and benchmark contributions against various metal tier plans such as gold plans.
As healthcare expenses approach double-digit increases, employers are looking for savings in waste, care delivery, and plan administration before cutting benefits.
