More From Employee Benefit News
The expanding role of AI in open enrollment, part 2
The most effective strategies for open enrollment are expected to balance automation with access to trusted experts who guide employees on complex decisions.
The expanding role of AI in open enrollment, part 1
As artificial intelligence continues to move into the mainstream, opportunities abound for eliminating confusion, personalizing content and improving outcomes.
Healthcare costs are forcing employers to reconsider their benefits strategy
Employers are under pressure to keep benefits competitive while controlling costs, driving new scrutiny of PBMs, hospital prices and GLP-1 coverage for 2027.
Leading benefits professionals buying into AI, with caution
The 2026 Excellence in Benefits winners are using AI to streamline operations and efficiently address employee concerns, but human judgment and empathy remain paramount.
Why payment integrity is a game changer
At a time of never-ending health benefit cost increases and fiduciary lawsuits, it has never been more important to ensure that claims are paid correctly.