Four years after the enactment of the Affordable Care Act, the health laws ever-evolving requirements remain a hot topic during open enrollment meetings. Sophisticated enrollment technology can go only so far in giving employees all the information they seek and need, so many benefit brokers and advisers are gearing up for another round of old-fashioned, in-person enrollment meetings.
Having an online enrollment system doesnt mean that enrollment meetings are not still useful, says Kris Allison, CEO of Burnham Benefits in Irvine, Calif. Also, brokers are not expecting all of their clients to abandon the use of paper enrollment forms and booklets quite yet. We have some hold-outs still using paper, Allison says.