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Last month we discussed the importance of analyzing your clients to determine those with which you have the greatest success and satisfaction and those that were less profitable and suck the energy out of you.
As discussed last month, for us it was working with middle market, entrepreneurial service companies.
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A financial spreadsheet alone cannot capture the total value and performance of a benefits program, nor can numbers on a ledger guarantee long-term operational success.
The gap between a great benefits program and one that actually works is almost always a communication problem.
Kelley Daviss brought in Twin Health and heard great things from employees — then an unexpected diagnosis led her to experience the metabolic health platform's impact herself.
Data shows that the highest-rated companies in the area of employee experience outperformed others by 5%.
Michael Estep, (president of group insurance) discusses the importance of improving customer experiences, team communication, and making benefits a year-round priority.
