Benefits Think The winning client retention strategy

Published Updated 4 Min Read

Are you thinking strategically about your business and its future? Undoubtedly, your time is consumed with all the day-to-day tactical activities required to manage your business and to retain your clients. And in all likelihood you are beginning to get used to the potential impact of health care reform and whatever the new norm will be — although the vast majority of benefit advisers are still in denial. It’s time to act like your business life depends upon it — because it does.

Also see:Identify critical needs, raise your status.”

Jack Kwicien
Managing partner

Jack Kwicien, an Employee Benefit Adviser columnist, is co-founder of Daymark Advisors, a Baltimore-based consulting and advisory firm. He is also the co-developer of the SMART Benefits Strategic … Read full bio


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