Benefits Think Why having a mental business plan is not enough

Published Updated 3 Min Read

  • Who does your business serve? Who are your target customers? Who are the critical business relationships? (carriers, vendors, advisers, centers of influence, etc.)
  • What products and services does your business sell? What will your firm sell in the future?
  • What is your value proposition? What is your competitive advantage? What strategies will you employ to grow your practice, improve profitability?
  • What role will technology play?
  • Where will a prospect be likely to hear about your business? Where will your future clients come from?
  • Where will your future management talent come from? How will you recruit the talent that you need?
  • ·How will you know when success is achieved?
  • Executive summary
  • Client value proposition
  • Target markets
  • Products and services to be offered
  • Capabilities required
  • Marketing strategy and positioning
  • Growth strategies
  • Competitive advantages
  • Sales and distribution
  • Client and customer interaction
  • Enabling technologies
  • Operational support
  • Organization structure
  • Human capital recruitment and development
  • Summary of key business relationships (carriers, vendors, service providers, etc.)
  • Corporate structure
  • Capital structure
  • Succession planning
  • Financial goals and projections
Jack Kwicien
Managing partner

Jack Kwicien, an Employee Benefit Adviser columnist, is co-founder of Daymark Advisors, a Baltimore-based consulting and advisory firm. He is also the co-developer of the SMART Benefits Strategic … Read full bio


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