Elizabeth Galentine

Elizabeth Galentine

Former editor-in-chief

Galentine is a former editor-of-chief of Employee Benefit Adviser.

Two breaths of fresh air

Last month, I was out on leave for a couple of weeks after reconstructive knee surgery. Since I was largely on bed rest, I was not able to drive, do chores or take care of my two little boys. I had some time on my hands for the first time in a long time, and filled it with some unexpected insights.

No Barriers

There are four words that sum up the tremendous growth experienced by San Mateo, Calif. brokerage Sequoia Benefits and Insurance Services in 2012: "Coming through for people." To Greg Golub, CEO and founder, it is that simple, and it all comes back to impeccable customer service. In a year when other firms struggled to remain solvent, Sequoia brought in 135 new clients and 50 new 401(k) plans, developed an innovative smartphone application and overhauled its online customer service portal.A client-first attitude yields tremendous growth and employee admiration for Sequoia's Greg Golub, EBA's 2012 Employee Benefit Adviser of the Year.

The other wellness plan

The primary cause of stress, points out James Werner, CEO of Wealth Habit, is finances. With the average employer spending just under 9% of payroll on extended disability absences – most of which are related to stress – Werner believes an increased focus on financial wellness in the workplace has the potential to not only help employees save, but also save their employers "hundreds of thousands, or even billions, of dollars a year."

Convenience and cost savings found in telemedicine program

With consumer-driven health care plans increasing the out-of-pocket contribution for a growing number of employees, employers and their advisers are looking for ways to offset these costs. Consult A Doctor's telephonic program connects employees to a doctor in a matter of minutes, no office visit copay required, just a fee-for-service that is often covered by the employer.

How to successfully call on the C-suite

As the economy struggles toward a meaningful recovery, health care costs continue to rise. With these factors in play, "decisions have moved higher up in the organization," says John DeLorenzo, SVP of sales and account management for Prudential Group Insurance. "So it's not just the human resources department or the benefits department making those decisions. It's moved all the way up … into the C-suite."

Personal responsibility

I recently returned from my first Million Dollar Round Table convention. It was one of the most inspirational shows I've ever attended. There's something to say about the attitude of successful people. Not only were the approximately 5,000 attendees a motivated and attentive bunch – even at 8 a.m. – but there was also an air of optimism about the crowd that I found to be truly refreshing.

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