Nearly three years into grappling with the effects of the COVID-19 pandemic, we know that where work happens has changed. Employees’ expectations of their employers have also changed — benefits have become a key differentiator as companies have rushed to introduce policies that facilitate safety and productivity. Now, as we define the future of work, and talent is increasingly difficult to attract and retain, we see a striking disconnect emerging between employers and their people.
According to recently released research by New York Life Group Benefit Solutions, employers are beginning to reevaluate pandemic-era policies, resulting in growing discontentment within the workforce. In fact, our research found that employees are less likely to feel appreciated than their employers suspect, with 48% of employers saying their employees feel appreciated while just 30% of employees agree with that sentiment.
