More From Employee Benefit News
The expanding role of AI in open enrollment, part 2
The most effective strategies for open enrollment are expected to balance automation with access to trusted experts who guide employees on complex decisions.
Benefits Think How AI is changing open enrollment for benefits managers
Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
What employers are getting wrong about open enrollment
Open enrollment doesn’t have to overwhelm employees. Collective Health’s Jacque Ludwig shares how employers can drive engagement and make benefits easier to navigate.
More employees are using agentic AI, but lack training
While generative AI can provide information, analyze data and answer questions, agentic systems can execute tasks, making knowledge critical.
What employees really want from their benefits during open enrollment
Employees say cost, complexity and relevance are getting in the way of benefits value, according to Prudential's latest research, which outlines what that means for employers.