- Can the system configure multiple plans and multiple carriers?
- What is the employee experience? What are the HR functionalities?
- Does it integrate with carriers and payroll vendors?
- Does it integrate ACA compliance and reporting?
- Does it auto-generate ACA forms?
- Does it file electronically with the IRS?
- Does it integrate COBRA administration?
- Will the vendor accept COBRA payments?
- What customer support does the vendor offer?
- Does the vendor offer telephonic assistance for my employees?
- Does it retain employee transactional history?
- Does it provide communications, billing, and reports?
- Can it retain verification documents?
Benefits Think 2017 New Year’s resolutions for HR
Campbell is marketing executive and content writer for Web Benefits Design, a leading national employee benefits technology firm. She has a master’s in English-technical communication, a bachelor’s … Read full bio