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The Internal Revenue Service needs to conduct more research to identify the needs and preferences of small business and self-employed taxpayers, according to a new government report.
The report, by the Treasury Inspector General for Tax Administration, acknowledged that the IRS already is taking some steps to improve customer service for these groups, but TIGTA believes that more research could be helpful in closing the estimated $345 billion tax gap.
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While generative AI can provide information, analyze data and answer questions, agentic systems can execute tasks, making knowledge critical.
Smaller companies don't need to outspend to compete, says Justworks SVP, if they focus on these particular strategies that go a long way.
The practical takeaway is to treat data-sharing requests as a risk-allocation exercise, not just an operational convenience.
As benefit decisions get finalized, childcare offerings may be more within reach than companies think.
Flat-fee plan pricing makes it easier to treat retirement benefits as part of a long-term business strategy rather than a variable expense that might change unexpectedly.
