Benefits Think How EAPs are turning to technology to support employee mental health

Published 8 Min Read

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As today’s mental health crisis collides with the nation’s current shortage of mental health providers, the result is an emotional perfect storm. Unfortunately, that storm’s unstoppable winds are blowing their way through America’s workforce, strengthening in intensity as they create new challenges.

“We were already facing a growing shortage of mental health professionals before the pandemic,” says Dr. John Herman, Medical Director of Mass General Brigham’s Employee Assistance Program (EAP). “COVID only worsened the situation. The shortage continued, while the need for support increased significantly.”

Kathleen Greer
Founder

Kathleen Greer is Founder and Chairman of KGA, a human resources services firm that specializes in employee assistance and work-life programs. She can be reached at greer@kgreer.com.


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